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The Research Box

Bringing heritage alive through the power of research insight

The Research Box thrives on understanding the visitor experience and developing true insight into how people want to encounter the magic of a place


The Research Box works in a number of fields, whether in built or natural heritage

Our projects have spanned several key insight studies eg

  • re-inventing interpretation strategies
  • evaluating HLF -funded schemes
  • testing ideas for properties embarking on a period of disruptive conservation
  • examing how to bring in new audiences
  • consulting stakeholders on significant heritage infrastructure changes
  • visitor surveys

We employ traditional techniques such as surveys and focus groups but also use in-depth work with 'live' tourists and conduct accompanied visits to get under the skin of the visitor experience

Places we've worked for include Stonehenge Landscape, Wray Castle Lanhydrock, Gloucester Cathedral and the Bath Skyline

Research Insight

Our research helps you create effective visitor interpretation and fully understand your market 

Thank you so much for giving us that full and fascinating presentation. Everyone was riveted and there has been lots of talk since.  Your style of presenting is so good, informal but authoritative and all were most impressed and generally enthusiastic about the project and its findings.